Had an appointment for an evaluation and estimate for my basement. Had explained to Erin- the scheduler, that I was working until 4 pm and could be back at the house to meet the person who conducts the estimates at 4.30 pm sharp. I received a slot for 4-6 pm arrival time 2 weeks out which was the earliest appointment time they had for that time frame. Same day as my appointment I received a phone call from the guy who was coming to look at my basement at 3 pm. He was calling to see if I could receive him earlier because he had finished early and had nothing do to. When I explained that my appointment time had a 4-6 pm arrival time frame, and that I could see him at 4.30 pm because I was at work, and I had clarified this with Erin when I made the appointment. His response was that it would be too difficult for him to sit in Old Town Alexandria for an hour and half since he finished his prior appointment early and that he would call Erin and reschedule my appointment. Although this company has not conducted any work for me, they just seem very unprofessional and do not respect others time and busy work schedule. I will not be rescheduling my appointment with Deska in the future.